02. Getting Help
As questions come up during your Nanodegree program, click on the U button in the upper-right corner of your classroom header. You’ll see four options, each for a separate type of support:
**Udacity GPT: **The sidebar opens our very own Udacity GPT, an AI-powered chatbot designed to assist and support students in their learning journey on the Udacity platform. The goal of Udacity GPT is to enhance the learning experience by providing personalized support and assistance, helping students stay on track and make the most of their educational journey. It is available 24/7 and is always ready to help students with their questions and concerns. If you have any questions or need assistance with your nanodegree or any other topic, feel free to ask!
Technical Mentor Help: It is available on Knowledge, our expert Q&A platform, by clicking on "Help" > "Knowledge Q&A" menu at the top menu. You can search for answers to questions similar to yours or post new questions related to your project or lessons. Udacity’s expert technical mentors answer all new questions.
General Account Help: This is where you can get details on non-technical issues such as 3rd party tools, billing, deadlines, and more. You can even find additional help here via. live chat. Simply click on Account Help or visit our Help Center to find answers.
Udacity Support Community: Receive peer support and find answers to your non-technical questions quickly through the Udacity Support Community. Receive peer support from our global community of lifelong learners who help each other succeed by sharing their experience and expertise. Start a discussion here.